Last updated October 08, 2018


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.


RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please contact us to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Bolo!
Attn: Returns
PO Box 272625
Fort Collins, CO 80527
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


EXCHANGES

After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least seven (7) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.


EXCEPTIONS

The following items cannot be exchanged:

  • Canvas Prints
  • Digital Downloads (Music)

For defective or damaged products, please contact us to arrange a replacement.

Please Note:

  • All music purchases, being digital downloads, are not eligible for returns or refunds.
  • Canvas prints are created on a per-order basis, and all sales are final. If there is a defect in the manufacturing, a replacement print can be shipped at no additional cost.
  • A 10% restocking fee will be charged for all returns.
  • Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us.